Returns & Exchanges
At Ritual Club, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery. All items must be in their original, unworn condition with tags still attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing